Returns & Exchanges
At Maisie and Murphy, we want you to love your fashion finds, which is why we offer a 30-day window for returns on all unworn items with original tags attached. Simply follow our streamlined process below to ensure a smooth exchange or refund experience.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the unworn garments back in their original packaging, ensuring all boutique tags and protective liners remain intact.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated courier and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing